Qualitative, quantitative research and stakeholder consultancy
We have considerable experience in using techniques such as qualitative focus groups, individual depths, accompanied shopping through to quantitative surveys. We also work with the latest online techniques to capture real time not reported behaviour.
Creative consumer workshops
Put a bunch of bright and articulate consumers in a workshop and they will work really hard for you. With skilful facilitation and participative techniques to inspire and engage, these types of sessions can generate a wealth of ideas for feeding back into the product, communication or brand development process.
Client development and innovation workshops
Consumers don’t have the answer all the time. Sometimes its about unlocking knowledge across and within teams in your organisation. Or equipping your team with the skills and tools to take forward ideas themselves. We can train your teams to understand how to generate insights. We can also run internal workshops to drive new thinking in the business.
Cross collaboration workshops (customer and client)
Across the divide… the digital era has allowed brands to harness feedback directly from consumers but we believe there’s nothing more powerful then sitting face to face with your customers. We can facilitate and drive an open and fruitful dialogue between client organisation and customers. It’s only then you will find out what they really think and why… rather than what they just want to tell you by email or tweet.